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Autocount

How to change Autocount NOT SYNC to MANUAL status

This feature allows users to change the status of an order from "Not Synced" to "Manual" in cases where the order cannot be resynced to AutoCount due to certain errors. The "Manual" status serves as a clear marker for manual handling, improving workflow transparency and order management.

Updated 1 day ago

1. Login to your Zetpy account.

2. Go to Autocount Page under Accounting.

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3. Find the Not Sync orders status and Click on the Manual Button.

 

Notes: We suggest to create the document in Autocount beforehand, then set the status to Manual for the ease of tracking.

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4. The order status will now change to Manual.

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Need Assistance?

If you encounter any issues, contact Zetpy Support via:

  • Email: support@zetpy.com

  • Live Chat: Available on the Zetpy dashboard