To see your customers Average Order Value (AOV), kindly refer steps as follows:
1. Go to Customers.
2. See the Average Order Value (AOV) for each of your customers on the right-side.
You can calculate your average order value using this simple formula:
Total Revenue / Number of Orders = Average Order Value.
Tips: Do you know? Just click on the "Total Orders", then your top customer with the most orders will show up!
3 Strategies to Up Your Customer's Average Order Value (AOV):
Think... It's all about getting them to buy more (increase the basket size) each time.
1. Discounts: Offer customers an incentive such as discounts or promotions when they add products to their cart.
2. Free Shipping: No one wants to pay for shipping obviously, even if it means adding more items to their order.
Learn how to create free shipping in Lazada (Login Required)
3. Cross Selling & Upsell: You can immediately impact your AOV by offering customers products that go well together. E.g. "Buy 3 and save Extra 5%".
If you have any issues or questions, please drop us an email at firstname.lastname@example.org