If you saw the message below the screenshot, meaning your Shopee account authorization expired or expire soon. Follow this guide on how to reauthorize your Shopee account.

A) Zetpy Dashboard


B) Shopee Seller Centre

You can follow the step below on how to reauthorize the Shopee account in Zetpy:



Or you can go to Shopee Malaysia and click on the Setup Accounts button.


2) Then it will redirect to the account page, and you will see one of the authorizations of the Shopee account expired.

3) Click on the Edit button.


4) Make sure the user email address must the same as your Shopee admin email.

5) Click on the Save button.


6) Then it will redirect to Shopee authorize permission page.

7) Kindly fill in the details below the screenshot:
a) Choose your site from which country
b) Fill in your Shopee  admin email address
c) Insert the password

8) Click on the Submit button.

Note: If you are unable to reach the page below, your browser might be blocking the pop-up, kindly click here to how to unblock the pop-up.


9) Then it will redirect to the Zetpy Shopee account page and your Shopee account is successfully reauthorized by showing the tick with green color.


If you have any issues or questions, please drop us an email at support@zetpy.com.