Order

How to Use Custom Label to Tag and Track Orders in Zetpy

Custom Label lets you create your own internal tags (e.g. Return Parcel Received, Inspected, Restocked, Damaged Parcel) and attach them to orders — so your warehouse and operations team can track handling status at a glance, without touching the order's actual status.

Manage the cancellation request of marketplaces order in Zetpy

The Cancellation Request feature in Zetpy is designed to give you full control over buyer requests without ever leaving your dashboard. Instead of toggling between multiple Seller Centers, you can now review, approve, or reject requests in one centralized hub.

How To Process Lazada Order In Zetpy?

How to Bulk Print Sales Order in Zetpy?

If you have multiple orders everyday and each order has to be print out, you can Bulk Printing Sales Order by selecting multiple orders and print them all at the same time!

How to Print Marketplace Sales Order in Zetpy?

How to Export Orders to an Excel (.xlsx) file?

Now you can Export Orders by selecting multiple orders and export it all at the same time!

Update Sender Details to print Airwaybill + Packing list

If you are using the Airwaybill (AWB) + Packing list to print your orders, kindly update the Sender Name & Phone Number under Shopee plugin.

How to Set Packing List and Picklist details in Zetpy

Want to customize your Packing List and Picklist details in Zetpy? Here's how.

How to Disabling Auto Re-stock on Order Cancellations

After enabling the setting, when your order is canceled, the stock will not be added back automatically. This setting is only available for Tiktok, Shopee, and Lazada marketplace orders.